When the items in your order have been fulfilled, our delivery agent will start the delivery process.
To make sure you get your delivery as scheduled, we recommend you fill your delivery address details accurately, whilst stating a nearby landmark.
If the delivery agent cannot find your location, they will try to get in touch with you via text message or phone call, before taking further action. Unless its specifically request, delivery agents will not leave an order unattended.
When a customer cannot be found or contacted for an extended period, the order may be cancelled.